Terms & Conditions

1. Overview

These terms and conditions govern the provision of web design and development services by Sharpdeploy ("we", "us", "our") to the client ("you"). By engaging our services you agree to these terms in full.

2. Services

We provide web design, web development, e-commerce, and booking system services as outlined in the agreed project scope. The exact deliverables, timeline, and price will be confirmed in writing before any work begins.

Any work outside the agreed scope will be quoted and approved separately before being undertaken.

3. Free Mockup

We offer a free homepage mockup with no obligation to proceed. The mockup remains the property of Sharpdeploy unless a project is agreed and payment is received. We reserve the right to limit the number of free mockup requests per individual or business.

4. Payment Terms

A non-refundable deposit of 50% of the agreed project fee is required before work commences. The remaining 50% is due upon project completion, prior to the site going live.

Payment is accepted via bank transfer or Stripe. Invoices are due within 14 days of issue. Late payments may incur a charge of 2% per month on the outstanding balance.

If the final payment is not received, we reserve the right to take the website offline until the balance is settled.

5. Revisions

Each project includes two rounds of revisions within the agreed scope. Additional revisions beyond this will be charged at our standard hourly rate, which will be communicated to you in advance.

6. Client Responsibilities

You agree to provide all required content (text, images, logos, brand assets) in a timely manner. Delays in providing content may push back the agreed delivery date, which will not constitute a breach of contract on our part.

You confirm that all content provided to us is owned by you or that you have the legal right to use it, and that it does not infringe any third-party rights.

7. Intellectual Property

Upon receipt of full payment, all rights to the completed website design and code are transferred to you. Until full payment is received, all work remains the intellectual property of Sharpdeploy.

We reserve the right to display completed work in our portfolio unless you request otherwise in writing.

8. Timeline

Estimated timelines are provided in good faith and are not guaranteed. Timelines may be affected by delays in receiving client content, revision requests, or circumstances beyond our control. We will communicate any delays as soon as they become apparent.

9. Cancellation

If you wish to cancel a project after work has begun, the deposit is non-refundable. If the project is cancelled after more than 50% of the work is complete, the full project fee may be due.

We reserve the right to cancel a project if you behave in an abusive or unreasonable manner toward us. In this case, a refund proportional to work not yet completed will be issued.

10. Support & Maintenance

All projects include 30 days of post-launch support. This covers bug fixes and minor amendments. It does not include new features, additional pages, or changes to the agreed scope. Ongoing maintenance packages are available separately.

11. Limitation of Liability

We are not liable for any loss of business, revenue, or data arising from the use of or inability to use your website. Our total liability in any circumstance is limited to the amount paid for the project in question.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these terms, please contact us at hello@sharpdeploy.co.uk